Terms & Conditions
Last updated: 29 October 2026
These Terms & Conditions apply to your use of Amber’s website and to reservations, purchases and services provided by Amber.
By using our website or making a booking, you agree to the applicable terms and conditions.
1. Who We Are
This website is operated by Café Nar Ltd, trading as Amber.
Amber
21 Piazza Walk, Goodman’s Fields
London E1 8QH
United Kingdom
Telephone: 020 7702 0700
Email: [email protected]
Website: www.thisisamber.co.uk
2. Website Use & Intellectual Property
All content on this website, including text, photographs, logos and branding, belongs to Amber or its respective owners and is protected by applicable intellectual property laws.
You may use this website for personal, non-commercial purposes. Content may not be copied, reproduced or distributed without permission, except where permitted by law.
3. Restaurant Reservations & Cancellation Policy
Reservations can be made online through SevenRooms or OpenTable, by telephone or by email, subject to availability.
A reservation is confirmed once you receive confirmation from Amber or the relevant booking platform.
Cancellation & No-Shows
- 1–5 guests: No cancellation or no-show charge.
- 6 or more guests: A cancellation or no-show charge of £20 per person may apply if the required cancellation notice is not given.
For bookings of six or more guests, a valid payment card may be required to secure the reservation.
Large Group Bookings & Events
For larger group bookings, festive reservations, private hire and exclusive events, Amber may require a deposit, minimum spend or different booking and cancellation conditions depending on the size and nature of the reservation.
Any additional or different terms, including deposit amounts, payment requirements and cancellation policies, will be clearly communicated before the booking is confirmed.
Seating Times & Late Arrivals
Tables are generally allocated for 1 hour 45 minutes for smaller parties and up to 2 hours 30 minutes for larger groups, depending on party size and availability. Any applicable seating time restrictions will be communicated at the time of booking.
We hold reserved tables for up to 15 minutes after the scheduled booking time. If you are running late, please contact us. Late arrivals do not extend the allocated seating time, and we reserve the right to release your table after 15 minutes if we have not heard from you.
4. Menus, Allergies & Dietary Requirements
Menus, dishes and prices may change depending on seasonality and availability.
Please inform our team of any food allergies or dietary requirements before ordering. Allergen information is available on request.
Our kitchen handles common allergens, and although we take precautions to minimise cross-contact, we cannot guarantee a completely allergen-free environment.
5. Prices, Payments & Service Charge
All menu prices are in pounds sterling and include VAT where applicable. We accept cash and card payments.
A discretionary service charge of 12.5% is added to all restaurant bills. This charge is entirely optional and may be removed upon request.
Service charges and tips are distributed to our team in accordance with applicable legislation.
6. Gift Vouchers
Gift vouchers are valid for 12 months from the date of purchase unless otherwise stated.
Vouchers cannot be exchanged for cash, and no cash change will be given. Additional conditions may apply as communicated at purchase.
Your statutory rights remain unaffected.
7. Guest Conduct
We reserve the right to refuse service or ask guests to leave where behaviour is abusive, threatening, illegal or seriously disruptive, subject to applicable law.
Guests may be responsible for reasonable costs arising from damage they cause to restaurant property.
8. Privacy & Data Protection
Personal information collected through reservations, enquiries, newsletter subscriptions and website use is handled in accordance with our Privacy Policy and applicable UK data protection legislation.
Please refer to our Privacy Policy for further information.
9. Limitation of Liability
To the fullest extent permitted by law, Amber shall not be liable for any direct or indirect loss or damage arising from your use of this website or reliance on information provided herein.
Nothing in these terms excludes or limits any liability that cannot legally be excluded or limited, or affects your statutory consumer rights.
10. External Links
Our website may contain links to third-party websites. We are not responsible for their content, availability or privacy practices, except where required by law.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Changes will be published on this page and will not retrospectively alter agreed booking terms unless permitted by law.
12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, subject to applicable consumer rights.
13. Contact Us
For questions about these terms, please contact:
Amber
21 Piazza Walk, Goodman’s Fields
London E1 8QH
Email: [email protected]
Telephone: 020 7702 0700